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How To Select Your SMB IT Service Provider

Posted in General

Whether you hiring a marketing company, lawyer, or IT Service Provider picking the right one one can save you a lot of time and money.  While there may be many “IT Guys” or friends of friends or even you nephew that think they know IT, but do they know Small Business IT?

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Step 1: The Search:

You can begin your search in a variety ways but is it the right way?

The best way is word of mouth or referral from other Small Businesses. Albany IT has built it’s core business around referral and word of mouth to build it’s clients.  However, our company can’t reach all small business’s that are in need of a great IT provider by referrals alone.

Then how else do you find an Small Business IT Service Provider?

  • Google or other search engines
  • Social Media – Ask Your Followers
  • Local Newspaper

Step 2: What to Look for From an IT Provider

You are a small business so why not pick an IT provider who is also a small business?

Albany IT is a Small Business and knows the unique IT needs of small businesses.

Does the IT firm specialize in a certain market or do they have a variety of clients?  

While a variety of clients from different markets isn’t necessarily a bad thing however finding an IT provider that hasn’t strengths in your market is a plus. Albany IT specializes in several markets: community organizations, real estate, automotive, engineering and construction, medical/dental, and emergency services markets.

Can they offer you specialized solutions to meet your business needs and do so at below retail prices?

Albany IT partners with many of the leading ISPs, cloud, hardware, and software providers including Cornerstone, Time Warner, Hubspot, Intermedia, Microsoft, Dell, Trend Micro, Carbonite, Lenovo, and more!

Step 3: Select your IT Service Providers

Narrow down your IT Service Providers search list to the top 3 providers using the tools in Step 2. Interview those three at your office or visit theirs to get an idea of their skills, reliability, and recommended solutions. By now you should have a good idea of which company you are going to select. While we hope we have prepared you to make that decision remember to listen to what your intuition tells you and you’ll be often right

Conclusion:

Selection of a SMB IT Service Provider may seam like a daunting tasks it doesn’t have to be by using the steps we have provide above. Just because a company provides IT services doesn’t mean they know how to provide the level of IT services small businesses require. Support your small business with a solid and secure IT foundation will help your business succeed now and in the future.

If you are in need of a Small Business IT company we hope you will choose Albany IT.  Contact us today at 518-618-3650 or use the form below:

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What Our Clients Say

Your expertise and professionalism are outstanding. We quickly learned that no problem was too small for your timely intervention and the big ones were dealt with, utilizing your expertise and experience. You immediately assumed complete responsibility for network administration as well as computer hardware, software installation and maintenance.

Working with you has given us the ability to focus on doing business, knowing that you will be available at any time to handle problems. In addition, you have helped us with website content and maintenance, offering suggestions to improve our on-line presence.

We appreciate your pro-active approach to internet security (a growing problem and concern for all that do business on the web), making changes as new applications become available.

It is wonderful to be able to put complete trust in someone; we know you as a person of integrity which is why we decided to give you a key to our showroom (one of only two given out!).

Sunday Verrillo President 
Prestige Motor Car Co.

When we opened our second Chrysler Jeep Dodge Ram location in Clifton Park we had a full-time in-house IT guy that we really didn’t need full time – it became expensive and unsustainable. We met Albany IT through their web design services and the relationship grew from there. Today they handle all of our IT sales and support needs including all of our servers, computers and telephones. The car business has a rather demanding variety of needs and Albany IT always responds quickly and talks to us in a language we can easily understand. I’d recommend them to any small to mid-size business.

Peter Carusone
Director of Operations
Zappone Chrysler Jeep Dodge Ram

Albany IT is easy to work with and get results!

Frank C
Ballston Lake

This is one of the break-out companies in the Capital Region that will make it big. Their attention to detail and actually listening to what the client has to say is refreshing and a real confidence builder.

Their knowledge is cutting edge. For an old guy like me, it’s good to have this level of expertise at your fingertips.

Ernest G
Malta

We went to Andy at Albany IT to create a website for our furniture business. We wanted a website that would be professional & display our furniture like it deserves to be displayed. They did just that & more. It looks even better than expected! Andy worked one-on-one with us, unlike GoDaddy or any other lathe internet service where you wait on hold for 20-20 min before talking to someone. He made our experience great & is highly recommended.

Brian D

Andy has always been there for The Express Newspaper – all I need to do is pick up the phone and he responds to my questions or if I have problems, always within a timely manner. Would highy recommend Albany IT.

Cindy L Mahoney
Owner, The Express Newspaper

The service is the best I ever had and they are very dedicated and loyal.

Earl K
Schulyer Heights Fire District

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